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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim R

Kim R

May 10, 2026

5  out of  5
rating by Kim R
"Eli was such a great help, patient, not pushy at all amd wasnt frustrated at all by my countless questions. It was easy to sign up and super affordable full coverage and renters insurance for 108 a month."
We responded:
"Thank you for your review, Kim! I’m so glad that Eli was able to help you find car insurance and renters insurance at a price you’re happy with! We look forward to working with you for many years to come! - John"
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Jim TheGeek

May 8, 2026

5  out of  5
rating by Jim TheGeek
"Great customer service and staff. John is a great guy."
We responded:
"Thank you, Jim! Really glad you’re happy with our customer service and with my team! - John"
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Becky Ebbott

May 7, 2026

5  out of  5
rating by Becky Ebbott
"Eli is the best! I switched after being with the same company for 40 years. I asked her if she was kidding when she gave me my quote. And for the same or better coverage. My only regret is that it took me so long!"
We responded:
"Thank you, Becky, for sharing your experience! We're glad Eli could provide you with a quote that exceeded your expectations after 40 years with your previous company. We're here to help whenever you need us. "
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Don Piffl

May 7, 2026

5  out of  5
rating by Don Piffl
"Great experience, glad I took the time to meet in person. Jon was very knowledgeable and professional, look forward to working with him in the future."
We responded:
"Thank you, Don! Enjoyed meeting you and looking forward to further conversations! - John"
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Richard Ellingson (Duke)

April 30, 2026

5  out of  5
rating by Richard Ellingson (Duke)
"I had the pleasure of speaking with Jamie this morning in regard to my policies. She was very helpful and was quick to address my needs. Very pleasant phone voice."
We responded:
"Thank you, Richard, for sharing your experience with Jamie. It's great to hear that she was helpful and addressed your needs promptly. We appreciate your feedback!"
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Kayleigh Zeeff

April 24, 2026

5  out of  5
rating by Kayleigh Zeeff
"We are first-time home buyers and Jake made setting up home insurance a smooth and positive experience! We reached out more than 2 months before our closing date so we weren't able to get a quote yet, but Jake took initiative to collect our information in advance so he was ready to process the quote as soon as it was time. I was impressed with how organized he is and we had a great conversation with him on the phone. I would recommend Jake (at State Farm!) to everyone :)"
We responded:
"Thank you, Kayleigh, for sharing your experience! It's great to hear that Jake made the process smooth and positive for you as first-time home buyers. We appreciate your recommendation and look forward to assisting you in the future."
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Teresa Ast

March 28, 2026

5  out of  5
rating by Teresa Ast
"Needed to change my policy due to purchase of different car. Sent an email and the office took care of everything for me."
We responded:
"Thank you, Teresa, for sharing your experience with us. We're glad to hear that our team efficiently handled the changes to your policy after your car purchase. If you need any further assistance, feel free to reach out. "
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J G

March 27, 2026

5  out of  5
rating by J G
"Eli helped my business save about 75% on our business auto policy vs my current provider and has been very responsive throughout the entire process. Thank You"
We responded:
"Thank you, J G, for sharing your experience! It's great to hear that Eli was able to help your business save significantly on your auto policy and provide responsive service. We appreciate your feedback and support."
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James Brandenburg

March 19, 2026

5  out of  5
rating by James Brandenburg
"I really enjoy working with John and his agency. Super responsive and great rates!!!"
We responded:
"Thank you, Jamie, for your feedback! It's great to hear that you find our team responsive and our rates competitive. We look forward to continuing to serve your insurance needs. - John"
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Will Landes

March 18, 2026

5  out of  5
rating by Will Landes
"One of the best things that happened to our family when we moved to Waunakee was meeting John Jensen. He is more than just our agent, he has become a trusted advisor and friend. John is the consummate professional and has built a first class team. Do yourself a favor and begin the process of moving your insurance business to State Farm and John by the time you finish reading this review. You will thank us later. Will and Andrea Landes"
We responded:
"Thank you, Will and Andrea, for your thoughtful review. It's great to hear that John has become such a trusted advisor and friend to your family. We appreciate your recommendation and are here to support you with any of your insurance needs."
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David Weger

March 11, 2026

5  out of  5
rating by David Weger
"Very professional and helpful every time I call"
We responded:
"Thank you, David, for your kind words. We're glad to hear that you find our team professional and helpful whenever you call. Your feedback means a lot to us. "
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Kari Ripp

March 3, 2026

5  out of  5
rating by Kari Ripp
"Super quick & helpful!!"
We responded:
"Thank you, Kari, for your feedback! We're glad to hear that you found our service quick and helpful. Your support means a lot to us. "
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chris gates

March 3, 2026

2  out of  5
rating by chris gates
"Company has no idea of the value of the item they are insuring. Despite determining how much I am paying them monthly for it. Seems like an untrustworthy practice."
We responded:
"Hi Chris - I noticed that you updated your original 5 star review of working with my office down to a 2 star review. Claim payouts are determined on a case by case basis after our partners in the Claims department have had a chance to review all of the aspects of what took place. Since no claim had been filed for you we weren’t able to discuss what a potential payout would have been. I’m hoping that since you’re still a customer of ours that we have since re-established trust with you. If you have further concerns please feel free to contact me directly. Thank you for your continued business. - John"
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Ismael Jiriblla

March 3, 2026

5  out of  5
rating by Ismael Jiriblla
"we never know when something is going to happen, the last two years life decide to make my life not easy but I’m so happy that State Farm is always there to help Every time I have to deal with a claim or any issue Jamie is there for me. Excellent customer service Thank you so much. !!!🥰🥰🥰"
We responded:
"I’m so glad to hear you’ve had such a good experience with Jake and with my office! Thank you for the review! - John"
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Jason Cook

February 26, 2026

1  out of  5
rating by Jason Cook
"These guys are terrible. I was told to take pictures of my car myself after a deer accident….no help from this guy whatsoever…except I was told to take my car to some body shop in Waunakee—Collision Masters. Very arrogant jerks and never got an estimate. I had been with State Farm since 2002…wheres Dan Arnold? This place is typical of no customer service skills whatsoever… Completely worthless.. PS you can’t rate it a zero but they deserve it Good riddance. Sincerely Jason. And my rates kept going up for no reason. Complete jerks."
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Mike Pergande

February 24, 2026

5  out of  5
rating by Mike Pergande
"I was helping my daughter get renters and car insurance, they treated her so well and helped her receive a great price I asked them to quote me on home and auto. After being with an independent agent for over 30 years I switched because of the service and value that I received from John and the agency."
We responded:
"Thank you, Mike, for sharing your experience. It's great to hear that our team could assist your daughter and provide you with the service and value you were looking for. We appreciate your trust and look forward to serving you in the future. "
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Maria Rivera

February 23, 2026

5  out of  5
rating by Maria Rivera
"I love working with this office. They are always available when I need them. They go above and beyond to make sure my needs are met. Thank you John and all associates for being polite, empathetic and always a joy to talk to."
We responded:
"Thank you, Maria, for your kind words. We're glad to hear that our team has been able to meet your needs and provide support whenever you need it. It's always a pleasure to assist you. "
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Sandy Keller

February 16, 2026

5  out of  5
rating by Sandy Keller
"Prompt service and very friendly"
We responded:
"Thank you, Sandy, for your feedback! We're glad to hear you found our service prompt and friendly. Your support means a lot to us. "
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Margo Oliver

February 13, 2026

5  out of  5
rating by Margo Oliver
"The Agent was very helpful explaining everything for me so I could pick the right policy for me and my needs . Would recommend."
We responded:
"Thank you, Margo, for your feedback! We're glad to hear that our team was able to assist you in finding the right policy. Your recommendation means a lot to us. "
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Amy Bergholz

February 6, 2026

5  out of  5
rating by Amy Bergholz
"Heidi patiently kept in touch with me so I didn't drop the ball on reviewing a new quote for my auto insurance. I saved a significant amount on my premium and got more complete coverage. Who doesn't like to save money and get great customer service? Winning!"
We responded:
"Thank you, Amy, for sharing your experience! It's great to hear that Heidi was able to assist you in reviewing your new auto insurance quote and help you save money while enhancing your coverage. We appreciate your feedback and look forward to continuing to serve you. "
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William Schlafke

February 4, 2026

5  out of  5
rating by William Schlafke
"John Jensen and State Farm Insurance has been there for us with Auto, home insurance. Friendly helpful and with all are insurance needs."
We responded:
"Thank you, Bill, for your kind words about our team. We're glad to hear that we've been able to assist with your auto and home insurance needs. Your feedback is greatly appreciated. - John"
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Trina Gray

January 30, 2026

5  out of  5
rating by Trina Gray
"I have 2 houses, an RV and 4 cars with these folks. So far, they have been able to give me the best rates and coverage (and i do check). I also like just being able to actually call my insurance company and get the same people on the line quickly."
We responded:
"Thank you so much for your review, Trina! We’ve definitely enjoyed working with you over the last few years as well and look forward to many more years! - John"
Profile photo of Mike Martin

Mike Martin

January 27, 2026

5  out of  5
rating by Mike Martin
"Heidi was so personable and knowledgeable about my needs. She quoted ne a policy and saved me hundreds. Please give her a chance to quote you and who knows maybe you can save hundreds like I did"
We responded:
"Thank you, Mike, for sharing your experience with Heidi. It's great to hear she was able to understand your needs and help you save on your policy. We appreciate your recommendation! "
Profile photo of Diane Wallace

Diane Wallace

January 27, 2026

5  out of  5
rating by Diane Wallace
"Jamie is very helpful and efficient! Great personality! 😀"
We responded:
"Thank you, Diane, for your feedback and the perfect rating! We're glad to know that you had a positive experience with our team. If you have any questions or need further assistance, feel free to reach out."
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Bee Hinton

January 21, 2026

5  out of  5
rating by Bee Hinton
"Made the switch super easy for me!"
We responded:
"Thank you, Bee, for sharing your experience! We're glad to hear that the switch was easy for you. If you have any more questions or need assistance, feel free to reach out. "